Google Cloud is seeking a Cloud Technical Solutions Engineer to join their global support team providing 24x7 customer assistance. This role combines technical troubleshooting, customer advocacy, and product improvement to help organizations successfully adopt Google Cloud Platform.
As a Technical Solutions Engineer, you'll be at the intersection of customer success and engineering excellence. You'll diagnose complex technical issues, develop investigation tools, and work directly with customers to resolve their cloud infrastructure challenges. The role requires deep technical knowledge across cloud computing, particularly in areas like Kubernetes, virtualization, networking, and storage solutions.
The ideal candidate brings a strong foundation in software development and systems administration, with the ability to debug code across multiple languages and understand complex distributed systems. You'll need excellent communication skills as you'll be interfacing with customers, engineering teams, and product managers to drive solutions and improvements.
This position offers the opportunity to work with cutting-edge cloud technology while having direct impact on customer success. You'll gain deep expertise in Google Cloud Platform while helping shape its evolution through customer feedback and technical contributions. The role provides excellent career growth potential in cloud computing, technical consulting, and software engineering.
Benefits include competitive compensation, comprehensive health coverage, retirement benefits, and the opportunity to work with world-class technology and engineering teams. This role is based in Warsaw, Poland and may require some non-standard hours to support global customers.