Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure team in Tokyo, Japan. This role combines technical expertise with customer support to help organizations successfully adopt and utilize Google Cloud Platform. The ideal candidate will have strong technical debugging skills, cloud infrastructure knowledge, and bilingual proficiency in English and Japanese.

As a Cloud Technical Solutions Engineer, you'll be part of a global team providing 24/7 support to help customers transition to Google Cloud. Your responsibilities will include troubleshooting technical issues, identifying root causes, and improving product supportability through collaboration with engineers and product managers. You'll work with various technologies including Kubernetes, virtualization, cloud security, and networking protocols.

The role requires a bachelor's degree in a technical field and 4+ years of experience with cloud technologies, along with coding experience in languages like Java, Python, or JavaScript. You'll serve as a bridge between customers and internal teams, advocating for customer needs while helping improve Google Cloud products and services.

This position offers the opportunity to work with cutting-edge cloud technology while helping organizations digitally transform their businesses. You'll be part of Google Cloud's mission to deliver enterprise-grade solutions to customers in over 200 countries. The role combines technical problem-solving with customer interaction, making it ideal for someone who enjoys both technical challenges and helping others succeed.

Working at Google means joining a company committed to innovation and inclusion, with comprehensive benefits and a culture of collaboration. This role specifically requires bilingual abilities in English and Japanese, making it a unique opportunity to leverage both technical and language skills in a global technology leader.