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Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Google is a global technology company that provides a wide range of internet-related services and products.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure team in Tokyo. This role combines technical expertise with customer support to help organizations successfully adopt and utilize Google Cloud Platform products. The position requires both English and Japanese language fluency and involves working with a global team to provide 24/7 support to customers.

As a Technical Solutions Engineer, you'll be responsible for troubleshooting complex technical issues, developing solutions, and working closely with cross-functional teams to improve Google Cloud products. You'll need strong debugging skills, system administration knowledge, and programming capabilities in languages like Java, Python, or JavaScript.

The role offers an opportunity to work with cutting-edge cloud technologies while helping customers innovate and transform their businesses. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with enterprise-grade solutions and cutting-edge technology.

This position requires a blend of technical expertise, customer service skills, and the ability to work in a global team environment. You'll need to be comfortable working non-standard hours occasionally to support the 24/7 operation. The role offers exposure to various aspects of cloud computing, from infrastructure and networking to security and application development.

Working at Google means joining a company committed to innovation and technical excellence, while maintaining a strong focus on customer success. You'll be part of a diverse, global team that supports customers across more than 200 countries and territories, helping them solve their most critical business challenges using Google Cloud solutions.

Last updated 5 days ago

Responsibilities For Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

  • Manage the customer's problems through effective diagnosis, resolution, or implementation of new investigation tools
  • Develop Google's product technology and underlying architectures by troubleshooting, reproducing, and determining root causes
  • Act as a consultant and subject matter expert for internal stakeholders
  • Understand customer issues and advocate for their needs with cross-functional teams
  • Work as part of a team of Engineers/Consultants that globally ensure 24 hours of customer support

Requirements For Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Java
Python
JavaScript
Linux
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, and SAP
  • Experience reading or debugging code using Java, C, C++, .NET, Python, Shell, Perl, or JavaScript
  • Ability to communicate in English and Japanese fluently to interact with external and internal stakeholders

Benefits For Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Medical Insurance
401k
Parental Leave
  • Comprehensive health benefits
  • Retirement plans
  • Parental leave support

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