Cloud Technical Solutions Engineer, Infrastructure (English, Mandarin)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their Infrastructure team in Taipei. This role combines technical expertise with customer support, requiring fluency in both English and Mandarin Chinese. The position involves managing and resolving customer issues on Google Cloud Platform, working closely with engineering teams, and contributing to product improvements.

As a Cloud Technical Solutions Engineer, you'll be responsible for diagnosing complex technical problems, developing investigation tools, and serving as a technical consultant for internal stakeholders. The role requires strong coding abilities in languages like Java, Python, or C++, along with deep knowledge of cloud computing concepts, system administration, and networking.

The ideal candidate will have 4+ years of relevant experience and a bachelor's degree in a technical field. You'll need excellent troubleshooting skills and the ability to work with various teams across Google. Experience with cloud technologies like Kubernetes, virtualization, and cloud security is highly valued.

This position offers the opportunity to work with cutting-edge cloud technology at one of the world's leading tech companies. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers from over 200 countries. The role does require flexibility with work hours, including possible weekend shifts, to provide comprehensive support to global customers.

Google offers a collaborative environment where you'll work alongside talented engineers and contribute to improving cloud solutions that power businesses worldwide. This role is perfect for someone who combines technical expertise with strong communication skills and a passion for solving complex customer challenges in the cloud computing space.