Cloud Technical Solutions Engineer, Networking (Japanese, English)

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Networking who can bridge the gap between technical expertise and customer success. This role combines deep technical knowledge with customer advocacy, requiring fluency in both Japanese and English. As part of Google's Cloud support team, you'll troubleshoot complex technical issues, improve product supportability, and ensure customer success with Google Cloud Platform products.

The position demands strong technical capabilities in networking, cloud infrastructure, and programming, along with excellent communication skills to interact with both external customers and internal teams. You'll be responsible for diagnosing and resolving customer issues, developing investigation tools, and contributing to product improvements based on customer feedback.

This is an excellent opportunity for someone who enjoys both technical problem-solving and customer interaction. You'll work with cutting-edge cloud technology while helping organizations digitally transform their businesses. The role offers exposure to a wide range of technologies including networking, Kubernetes, distributed systems, and various programming languages.

As part of a global support team, you'll collaborate with professionals worldwide and have the opportunity to impact Google Cloud's growth in the Japanese market. The position includes some flexibility in working hours to support global coverage, making it ideal for adaptable professionals who thrive in a dynamic environment.

If you're passionate about cloud technology, enjoy solving complex technical challenges, and want to help shape the future of cloud computing while working for one of the world's leading technology companies, this role offers an exciting career opportunity.