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Customer Engineer (English, Japanese)

Google Cloud helps businesses transform and build what's next with cloud technology, offering enterprise-grade solutions and tools for developers.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer (English, Japanese)

Google Cloud Platform is seeking a Customer Engineer who will play a crucial role in helping customers transform their businesses using cloud technology. This position combines technical expertise with customer-facing responsibilities, requiring fluency in both English and Japanese. The role involves working with enterprise customers to design and implement cloud solutions, making strategic recommendations, and serving as a trusted technical advisor.

The ideal candidate will have extensive experience in cloud architecture, particularly with PaaS, IaaS, or SaaS implementations. They will work closely with sales teams to identify opportunities, resolve technical challenges, and drive customer success. The position requires strong communication skills to engage with both technical stakeholders and executive leadership.

This is an opportunity to join Google's rapidly growing cloud business, where you'll influence product direction through customer feedback and help shape the future of how businesses use technology. You'll be part of a team that delivers enterprise-grade solutions leveraging Google's cutting-edge technology, working with customers across various industries.

The role offers the chance to work with Google's innovative cloud technologies while helping customers solve complex business problems. You'll be based in Tokyo, Japan, working with a global team that serves customers in more than 200 countries. This position combines technical depth with business impact, making it ideal for someone who enjoys both technical problem-solving and customer interaction.

Last updated 7 days ago

Responsibilities For Customer Engineer (English, Japanese)

  • Inspire customers and peers to solve problems with novel solutions
  • Work with sales teams to identify and qualify business opportunities
  • Own the technical relationship with Google's enterprise customers
  • Recommend integration strategies, hybrid architectures, platforms and application infrastructure
  • Demonstrate thought leadership in Google Cloud computing
  • Provide customer and market feedback to product and engineering teams

Requirements For Customer Engineer (English, Japanese)

Java
Python
Go
MongoDB
  • Bachelor's degree in Computer Science or equivalent practical experience
  • 6 years of experience with designing and implementing cloud-based solution architectures for PaaS, IaaS, or SaaS
  • 5 years of experience as a Solutions Architect, Developer, Systems Engineer, DevOps Tool Engineer, Technical Support Engineer, or Virtualization Architect
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
  • Ability to communicate in English and Japanese fluently

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