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Customer Engineer III, AI Infrastructure, Public Sector

Google is a global technology company that provides cloud computing, AI, and digital transformation solutions.
$147,000 - $218,000
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS

Description For Customer Engineer III, AI Infrastructure, Public Sector

Google Public Sector is seeking a Customer Engineer III to accelerate AI initiatives for public sector clients. This role combines technical expertise with business acumen, focusing on helping government and educational institutions leverage Google Cloud's AI infrastructure. The position requires deep knowledge of machine learning frameworks, AI accelerators, and cloud architecture.

As a Customer Engineer III, you'll work directly with customers' ML research teams to optimize their AI workloads using Google's Hypercomputer technologies. You'll provide technical guidance on solution design, accelerator selection, and implementation strategies. The role demands both technical depth in AI/ML technologies and the ability to engage effectively with executive stakeholders.

The ideal candidate brings 10+ years of cloud native architecture experience, strong expertise in deep learning frameworks (PyTorch, Tensorflow, JAX), and familiarity with AI accelerators (TPUs, GPUs). You'll need to maintain an active TS Clearance with Polygraph and be willing to travel up to 40% of the time.

This position offers a competitive compensation package including a base salary range of $147,000-$218,000, plus bonus, equity, and comprehensive benefits. You'll be part of Google's mission to advance digital transformation in the public sector, working with cutting-edge AI technologies and making a significant impact on government and educational institutions.

The role combines technical leadership, customer advocacy, and strategic thinking, requiring someone who can navigate complex technical requirements while maintaining strong business relationships. You'll work across Google's sales, product, engineering, and research teams, helping to articulate the value of technical solutions and foster successful partnerships.

Last updated 5 days ago

Responsibilities For Customer Engineer III, AI Infrastructure, Public Sector

  • Accelerate customer time-to-value on the largest AI Infrastructure and HPC workloads in Google Public Sector
  • Build a trusted advisory relationship with customer architects, engineering leadership, and research teams
  • Provide domain expertise around hardware accelerators (GPU/TPU), prevailing ML Frameworks
  • Make recommendations on GPU/TPU hardware, framework selection, benchmarks, and model building
  • Travel to customer sites, conferences, and other related events as required

Requirements For Customer Engineer III, AI Infrastructure, Public Sector

Python
Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience with cloud native architecture in a customer-facing or support role
  • Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.)
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
  • Ability to travel up to 40% of the time as required
  • Active TS Clearance with Polygraph
  • Must be a US Citizen

Benefits For Customer Engineer III, AI Infrastructure, Public Sector

Medical Insurance
401k
Equity
  • Bonus
  • Equity
  • Comprehensive benefits package
  • Parental leave

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