Customer Solutions Engineer, gTech Ads (English, Mandarin)

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across the entire Ad products stack. This role combines technical expertise with customer-facing responsibilities, requiring fluency in both English and Mandarin to serve the Beijing region.

The position sits within gTech Ads, which handles all support, media, and technical services for Google's advertising customers. As a Customer Solutions Engineer, you'll be at the intersection of technical implementation and business solutions, helping customers maximize their use of Google's Ad and Publisher products.

The role requires a strong technical foundation, with experience in programming languages like Java, Python, or C++, and familiarity with web technologies. You'll be responsible for providing technical consulting services around Google's APIs and technology platforms, working directly with customers to understand their business needs and develop appropriate solutions.

Key aspects of the role include:

• Technical troubleshooting and solution development
• Customer relationship management and consultation
• Cross-functional collaboration with Sales, Product, and Engineering teams
• Creating and presenting technical demonstrations and proofs-of-concept
• Leveraging Google's technology platforms and big data analytics systems

This is an excellent opportunity for someone who combines technical skills with strong communication abilities and enjoys working directly with customers. The role offers exposure to Google's advertising technology stack while working in a global team environment that focuses on delivering measurable business impact for clients.

The position is based in Beijing and requires fluency in both English and Mandarin to effectively support client relationship management in the region. This role is ideal for candidates who want to blend technical expertise with business impact while working at one of the world's leading technology companies.