Taro Logo

Customer Solutions Engineer, gTech Ads (English, Mandarin)

Google creates products and services that make the world a better place, focusing on technical solutions and customer support.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Customer Solutions Engineer, gTech Ads (English, Mandarin)

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their technical consulting team in Taipei. This role combines technical expertise with customer-facing responsibilities, requiring both programming skills and strong communication abilities in English and Mandarin. The position involves working with Google's advertising and publisher products, providing technical solutions and guidance to customers implementing Google's APIs and platforms.

As a Customer Solutions Engineer, you'll be part of gTech Ads, which is responsible for supporting customers across Google's entire Ad products stack. You'll help customers maximize their use of Google's advertising products through technical consulting, troubleshooting, and solution development. The role requires a strong technical foundation in programming languages like Java, Python, or C++, combined with experience in web technologies and API implementation.

The ideal candidate will have a bachelor's degree in Computer Science or related field, demonstrable coding experience, and the ability to bridge technical concepts with business needs. You'll work closely with various teams including Sales, Product, and Engineering to develop solutions that range from custom implementations to scalable tools that benefit multiple customers.

This position offers the opportunity to work at one of the world's leading technology companies, contributing to significant advertising technology solutions while working with a diverse global team. The role combines technical problem-solving with client relationship management, making it ideal for someone who enjoys both technical work and customer interaction. Google offers comprehensive benefits and is committed to creating an inclusive workplace environment.

Last updated a day ago

Responsibilities For Customer Solutions Engineer, gTech Ads (English, Mandarin)

  • Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms
  • Work with customers to understand underlying business tests
  • Cultivate relationships with Business team and customers
  • Work across Business, Support and Product teams to provide solutions
  • Propose, design, create and present prototypes, demos and proofs-of-concept
  • Leverage Google's technology platforms and big data analytics systems

Requirements For Customer Solutions Engineer, gTech Ads (English, Mandarin)

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience in coding and system design with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers
  • Experience in working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Ability to communicate in English and Mandarin fluently

Benefits For Customer Solutions Engineer, gTech Ads (English, Mandarin)

Medical Insurance
Visa Sponsorship
  • Equal Employment Opportunity
  • Accommodation for disabilities

Interested in this job?

Jobs Related To Google Customer Solutions Engineer, gTech Ads (English, Mandarin)