Customer Solutions Engineer, gTech Ads (English, Mandarin)

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across the entire Ad products stack. This role combines technical expertise with customer service, requiring proficiency in both English and Mandarin. As a Customer Solutions Engineer, you'll work at the intersection of technical consulting and customer success, helping clients maximize their use of Google's advertising platforms and APIs. The position involves developing technical solutions, troubleshooting complex issues, and building strong relationships with clients and internal teams.

The role is based in Taipei, Taiwan, and is part of Google's larger gTech organization, which plays a crucial role in bringing Google's products to life through customer support and technical solutions. You'll be working with a global team that ensures customers get the best return on investment with Google while maintaining trusted partnerships. The position requires a strong technical foundation, with experience in programming languages like Java, Python, or C++, combined with excellent communication skills to effectively work with both technical and non-technical stakeholders.

This is an excellent opportunity for someone early in their career who wants to combine technical skills with customer-facing responsibilities. The role offers exposure to Google's cutting-edge advertising technology while developing expertise in technical consulting and solution development. You'll be part of a team that directly impacts Google's advertising business success while helping customers achieve their business objectives through technical solutions and strategic guidance.