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Customer Solutions Engineer, gTech Ads, gTech

Google creates products and services that make the world a better place, focusing on technical solutions and customer support.
$97,500 - $140,000
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS · Advertising

Description For Customer Solutions Engineer, gTech Ads, gTech

Google's gTech Ads division is seeking a Customer Solutions Engineer to join their team focused on technical support and solutions for advertising customers. This role combines technical expertise with customer relationship management, requiring both programming skills and business acumen. As a Customer Solutions Engineer, you'll be responsible for developing innovative solutions for major partners, working closely with sales teams to solve complex business problems.

The position sits within gTech, which is crucial in bringing Google's products to life through customer support and technical services. You'll be part of a team that handles everything from enabling better self-help solutions to implementing ad campaigns and providing complex technical solutions for large customers. The role requires strong coding abilities in languages like Java, Python, or C++, plus experience with web technologies and SQL.

This is an excellent opportunity for someone early in their career who wants to combine technical skills with business impact. You'll work with Google's extensive technology resources to create prototypes, demos, and solutions that help customers maximize their advertising investments. The role offers competitive compensation including base salary, bonus, equity, and comprehensive benefits.

The position involves working directly with clients to understand their needs, implement solutions, and manage technical relationships. You'll be expected to provide guidance on best practices, design custom solutions, and handle technical escalations. This is an ideal role for someone who enjoys both technical problem-solving and client interaction, with opportunities to work on projects that directly impact Google's advertising business.

Working at Google means joining a company committed to innovation and customer success, with opportunities for professional growth and development. The role offers exposure to cutting-edge advertising technology and the chance to work with some of the world's largest companies on their digital advertising strategies.

Last updated a day ago

Responsibilities For Customer Solutions Engineer, gTech Ads, gTech

  • Manage technical relationships with a select client portfolio
  • Work with business to identify business opportunities leveraging both display and performance solutions
  • Collect requirements, provide guidance and best practices to apply ad products and technologies
  • Design and implement cross-product customized solutions with the client
  • Be responsible for implementations and escalations handled by other Google teams for named accounts

Requirements For Customer Solutions Engineer, gTech Ads, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Customer Solutions Engineer, gTech Ads, gTech

Medical Insurance
401k
Equity
  • Bonus
  • Equity
  • Benefits

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