Customer Solutions Engineer, gTech

Google creates products and services that make the world a better place, focusing on innovative technology solutions.
Backend
Entry-Level Software Engineer
In-Person
Enterprise SaaS

Description For Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for support and technical services across the Ad products stack. This role combines technical expertise with customer service, requiring proficiency in programming languages and web technologies. The position offers an opportunity to work with Google's cutting-edge technology while helping customers optimize their advertising campaigns and implement technical solutions.

As a Customer Solutions Engineer, you'll be at the intersection of technology and business, providing technical consulting services and developing innovative solutions for clients. You'll work with Google's API and technology platforms, helping customers create cutting-edge applications across Ads products. The role requires strong technical troubleshooting skills and the ability to manage relationships with both internal teams and external customers.

The ideal candidate will have a background in Computer Science or Engineering, with experience in programming languages like Java, Python, or C++, and web technologies including HTML, CSS, and JavaScript. You'll need excellent communication skills to present technical materials to various audiences and the ability to manage multiple projects simultaneously.

Working at Google means joining a company that values diversity, equality, and inclusion. You'll be part of gTech, a team that brings Google's products to life through technical expertise and customer understanding. The role offers the opportunity to work with global teams, solve complex technical challenges, and make a real impact on how businesses use Google's advertising products.

This position is perfect for someone who enjoys both technical problem-solving and customer interaction, offering the chance to work with cutting-edge technology while helping businesses achieve their goals through Google's advertising solutions. You'll be based in either Beijing or Shanghai, working with a diverse team of professionals in a dynamic, fast-paced environment.

Last updated 9 days ago

Responsibilities For Customer Solutions Engineer, gTech

  • Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms
  • Work with customers to understand underlying business challenges
  • Cultivate relationships with Business team and customers, identify and develop innovative technical solutions
  • Work across Business, Support and Product teams to provide innovative solutions
  • Propose, design, create and present prototypes, demos and proofs-of-concept
  • Leverage Google's technology platforms and big data analytics systems to achieve goals

Requirements For Customer Solutions Engineer, gTech

JavaScript
Java
Python
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

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