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Customer Solutions Engineer III

Google creates products and services that make the world a better place, focusing on technical implementation and solutions for advertisers and publishers.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Customer Solutions Engineer III

Google's gTech Professional Services team is seeking a Customer Solutions Engineer III to join their dynamic team in São Paulo. This role combines technical expertise with customer-facing responsibilities, focusing on implementing and optimizing solutions for Google's top advertiser and publisher customers. The position requires strong programming skills in languages like Java, Python, and JavaScript, along with experience in cloud technologies and database systems.

As a Customer Solutions Engineer, you'll work at the intersection of technical implementation and business solutions, helping customers achieve their goals while building long-term capabilities. You'll be part of gTech, which plays a crucial role in bringing Google's products to life through technical expertise and customer understanding.

The ideal candidate will have at least 3 years of experience with web technologies and programming, along with a strong background in technical troubleshooting. You'll work with cross-functional teams to develop scalable solutions, identify best practices, and drive innovation in how customers utilize Google's products and services.

This role offers the opportunity to work with cutting-edge technologies, solve complex technical challenges, and directly impact Google's customer success. You'll be part of a global team that values creativity, collaboration, and customer-centric approaches to problem-solving. The position combines technical depth with customer interaction, making it ideal for engineers who enjoy both coding and working with clients.

Last updated 3 days ago

Responsibilities For Customer Solutions Engineer III

  • Work as part of a multidisciplinary team alongside solutions architects to accelerate the identification and development of solutions globally
  • Identify and build a series of solutions and best practices at a global level to be used by Google Cloud Platform (GCS) customers globally
  • Design and scale, cross-product customized solutions to be rolled out to thousands of customers globally
  • Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals
  • Experiment with new technologies to develop solutions where existing Google products cannot help

Requirements For Customer Solutions Engineer III

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

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