Google Cloud is seeking a Senior Technical Account Manager to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with strategic customer relationship management, requiring 8 years of experience in customer-facing roles and deep knowledge of cloud operations.
The role involves leading implementation journeys, providing technical guidance, and managing complex cloud transformation projects. You'll work directly with enterprise leadership and cross-functional teams across different geographical locations, making this an excellent opportunity for someone who excels at both technical problem-solving and stakeholder management.
As a TAM, you'll be responsible for developing strategic roadmaps, conducting quarterly business reviews, and ensuring successful cloud adoption. You'll need to effectively manage multiple work streams while maintaining customer momentum and advocating for customer needs to drive product development.
The position offers a competitive compensation package ranging from $137,000 to $200,000, plus bonus, equity, and comprehensive benefits. Google's commitment to diversity and inclusion makes it an excellent workplace for professionals from all backgrounds.
Key responsibilities include accelerating customer adoption of Google Cloud, providing technical guidance, managing timelines and milestones, and developing best practices based on customer engagements. You'll work closely with Support, Engineers, and Site Reliability Engineers to ensure customer success.
The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong experience in cloud operations, and excellent communication skills. Experience with IT operations, database systems, networking, and cloud-native application development is highly valued.
This role offers the opportunity to work with Google Cloud's cutting-edge technology while helping organizations across 200+ countries transform their businesses. You'll be part of a team that delivers enterprise-grade solutions and helps developers build more sustainably.
Join Google Cloud and be part of a team that's shaping the future of cloud computing while working with some of the world's most innovative organizations. Your expertise will directly impact how businesses leverage cloud technology to solve their most critical business problems.