Software Engineer II, Contact Center AI Platform

Google Cloud is seeking a Software Engineer II to join their Contact Center AI Platform team. This role is crucial in developing next-generation technologies that impact billions of users' interactions. As part of Google Cloud, which serves customers in over 200 countries, you'll work on enterprise-grade solutions leveraging cutting-edge technology.

The position offers opportunities to work across the full technology stack, focusing on AI and cloud solutions. You'll be involved in critical projects with the flexibility to switch teams as both you and the business evolve. The role combines software development with AI technology, specifically in the contact center space.

Google Cloud accelerates digital transformation across industries by delivering enterprise-grade solutions and developer tools. The platform leverages Google's cutting-edge technology to help organizations solve their most critical business challenges. As a Software Engineer II, you'll be part of a team that's pushing the boundaries of what's possible in cloud and AI technology.

The ideal candidate will bring fresh perspectives to areas including distributed computing, large-scale system design, artificial intelligence, and natural language processing. You'll collaborate with multiple engineering teams, participate in design reviews, and ensure code quality through peer reviews. This is an excellent opportunity for someone passionate about AI and cloud technologies who wants to make a significant impact at scale.