Technical Operations Engineer

Google is seeking a Technical Operations Engineer to join their Platforms and Devices team. This role is crucial in providing technical support and enabling the people and technology that keep Google running. As part of the IT Support Technician team, you'll be responsible for front-line user support for internal tools and technologies, while also contributing to longer-term technical projects and process improvements.

The position combines hands-on technical support with automation and tool development, focusing on improving the productivity of silicon engineers. You'll be working with various operating systems, particularly Linux, and utilizing Google Cloud Platform. The role requires both technical expertise and strong soft skills, as you'll be partnering with peers, vendors, and other technical support teams.

This is an excellent opportunity for someone who enjoys both technical problem-solving and customer service. You'll be part of a team that researches, designs, and develops new technologies to make user interactions with computing faster and more seamless. The role offers the chance to work on innovative experiences for users worldwide while being part of Google's prestigious technical operations team.

The ideal candidate will have a strong foundation in computer science or a related field, experience with Linux and networking technologies, and excellent communication skills. You'll be expected to not only resolve immediate technical issues but also contribute to long-term improvements through automation and process optimization. This role offers the perfect blend of hands-on technical work and strategic problem-solving within one of the world's leading technology companies.