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Technical Operations Engineer, Silicon

A leading technology company that develops innovative software, hardware, and AI solutions across multiple platforms.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS

Description For Technical Operations Engineer, Silicon

Google is seeking a Technical Operations Engineer to join their Corporate Operations Engineer team within the IT Support Technician group. This role is crucial in enabling the technology and people that keep Google running smoothly. As part of the Platforms and Devices team, you'll work on Google's computing software platforms across desktop, mobile, and applications environments, as well as first-party devices and services.

The position combines hands-on technical support with strategic project management, requiring both deep technical knowledge and excellent communication skills. You'll be responsible for providing critical support to engineers, troubleshooting complex IT issues, and implementing automated solutions to enhance productivity. The role offers an opportunity to work with cutting-edge technologies including Google Cloud Platform and high-performance computing infrastructure.

This is an excellent opportunity for someone with a strong technical background who enjoys problem-solving and wants to make a direct impact on Google's engineering productivity. You'll be working in Bengaluru, India, collaborating with various technical teams and contributing to Google's innovation in software platforms and devices. The role requires a bachelor's degree in Computer Science or related field and at least one year of relevant experience in IT operations and technical support.

The position offers growth opportunities through involvement in technical projects, process improvements, and documentation efforts. You'll be part of a team that combines Google's best AI, software, and hardware capabilities to create seamless computing experiences for users worldwide. If you're passionate about technology, enjoy solving complex problems, and want to work with cutting-edge tools and systems, this role provides an excellent opportunity to advance your career at one of the world's leading technology companies.

Last updated 2 days ago

Responsibilities For Technical Operations Engineer, Silicon

  • Provide remote and technical support to engineers, including root cause analysis of IT issues
  • Collaborate with internal peers, external vendors, and other technical support teams
  • Develop, implement, and maintain scripts, tools, processes, and automated solutions
  • Own and manage IT projects focused on technical solutions and improvements
  • Analyze data to demonstrate business impact and value of delivered technical projects

Requirements For Technical Operations Engineer, Silicon

Linux
  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience
  • 1 year of experience in IT Operations, Troubleshooting Linux, Technical Support, Customer Engagement and Networking
  • Experience with Google Cloud Platform (GCP) (preferred)
  • Experience with high-performance computing (HPC) tools and infrastructure (preferred)
  • Understanding customer workflows, identifying their pain points, and designing/implementing technical solutions (preferred)

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