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Technical Solutions Developer, Platform, Storage, Google Cloud

Google Cloud helps businesses transform and build what's next using cloud technology, focusing on security, reliability and scalability.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Developer, Platform, Storage, Google Cloud

Google Cloud Platform is seeking a Technical Solutions Developer to join their Platform and Storage team. This role combines technical expertise with customer advocacy, focusing on helping businesses leverage Google Cloud technology effectively.

The position requires a strong technical foundation with at least 2 years of experience in programming and troubleshooting. You'll be working with Google Cloud Platform products, diagnosing and resolving customer issues, and building tools for faster diagnosis. The role involves close collaboration with development, sales, and customer organizations to overcome technical deployment challenges.

As a Technical Solutions Developer, you'll be part of Google Cloud's mission to accelerate digital transformation across industries. The team serves customers in over 200 countries, delivering enterprise-grade solutions that leverage Google's cutting-edge technology. You'll play a crucial role in understanding customer needs and shaping the future of how businesses use technology.

Key aspects of the role include managing customer problems through diagnosis and resolution, developing deep understanding of Google's product technology, and acting as a subject matter expert for internal stakeholders. You'll also be involved in improving Google Cloud products by advocating for customer needs with cross-functional teams.

The position offers the opportunity to work with advanced cloud technologies, including distributed computing, cloud networking solutions, and container technologies. You'll be part of a global team ensuring 24-hour customer support, which may require occasional non-standard work hours.

This role is ideal for someone who combines technical expertise with strong problem-solving and communication skills. You'll need to be comfortable working with various programming languages and have a solid understanding of cloud infrastructure. The position offers the chance to work on cutting-edge technology while directly impacting how businesses worldwide operate in the cloud.

Last updated 2 days ago

Responsibilities For Technical Solutions Developer, Platform, Storage, Google Cloud

  • Manage customer problems through diagnosis, resolution, or implementation of new investigation tools
  • Develop understanding of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Work as part of a team of developers/consultants that globally ensure 24 hour customer support
  • Understand customer issues and advocate for needs with cross-functional teams

Requirements For Technical Solutions Developer, Platform, Storage, Google Cloud

Python
Java
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design
  • 2 years of experience troubleshooting and advocating for customers needs, and triaging technical issues
  • Knowledge of fundamental web technologies: HTTP/HTTPS etc
  • Knowledge of virtual/container networking

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