Google Cloud Platform is seeking a Technical Solutions Developer to join their team focused on platform and storage solutions. This role combines technical expertise with customer advocacy, requiring strong troubleshooting abilities and coding knowledge. As part of Google Cloud, which serves customers in over 200 countries, you'll help organizations digitally transform using Google's cutting-edge technology.
The position requires a blend of technical skills and customer service orientation. You'll be diagnosing complex technical issues, developing investigation tools, and working directly with customers to resolve their Google Cloud Platform challenges. The role involves close collaboration with product and development teams to improve products based on customer feedback.
This is an excellent opportunity for someone with a strong technical background who enjoys problem-solving and customer interaction. You'll work with Google's advanced cloud technologies while helping shape the future of how businesses use technology. The role offers exposure to various aspects of cloud computing, from infrastructure to applications.
The position includes working in shifts to provide 24/7 customer support, requiring flexibility with work hours. You'll be part of a global team ensuring continuous support for Google Cloud customers. The ideal candidate should have experience with cloud technologies, networking fundamentals, and strong diagnostic abilities.
Benefits include working with cutting-edge technology, being part of a team that shapes the future of cloud computing, and the opportunity to impact how businesses worldwide operate. You'll gain deep technical knowledge while developing customer advocacy skills in a role that combines technical expertise with practical problem-solving.