Technical Solutions Engineer, AI/ML (English)

Google Cloud is seeking a Technical Solutions Engineer to join their AI/ML team in Mexico City. This role combines technical expertise with customer support, requiring strong problem-solving abilities and coding skills. The position involves working with Google Cloud's enterprise customers to resolve complex technical issues, particularly in AI/ML implementations.

As a Technical Solutions Engineer, you'll be part of a global 24/7 support team helping customers successfully adopt Google Cloud solutions. You'll need to understand both technical details and customer needs, using your expertise in programming languages like Python, Java, or JavaScript to debug issues and suggest solutions. Experience with machine learning technologies and cloud computing is highly valued.

The role requires a blend of technical skills - including coding, debugging, and system administration - with customer service abilities. You'll work closely with cross-functional teams and interact directly with customers, making strong communication skills essential. This position offers the opportunity to work with cutting-edge cloud and AI technologies while helping organizations innovate and transform their businesses.

The ideal candidate will have a background in computer science or related field, experience in technical troubleshooting, and the ability to code in general-purpose programming languages. Knowledge of machine learning frameworks and cloud platforms is a plus. This role offers the chance to be at the forefront of cloud technology while making a direct impact on customer success.