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Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Google is a leading technology company providing innovative cloud solutions and services.
Backend
Entry-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Cloud
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Description For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Google is seeking a Technical Solutions Engineer for their Cloud Databases team, requiring fluency in both English and Mandarin Chinese. This role is part of a global team providing 24/7 support to help customers transition to Google Cloud. The ideal candidate will have a strong background in computer science or related fields, with experience in coding, troubleshooting, and customer advocacy. Key responsibilities include working with customers on production databases, developing expertise in Google Cloud's Native Databases, and acting as a consultant for internal stakeholders. The role requires a mix of technical skills, including debugging, networking, and system administration, as well as excellent communication abilities. This position may involve shift work or non-standard hours, including weekends. Google Cloud aims to accelerate digital transformation across industries, delivering enterprise-grade solutions and tools for sustainable development. The company emphasizes equal opportunity and is committed to building a diverse and inclusive workforce.

Last updated 8 months ago

Responsibilities For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale
  • Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud

Requirements For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Java
Python
JavaScript
Linux
  • Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing
  • Ability to communicate in English and Chinese Mandarin fluently, to interact with different regional customers and stakeholders

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