Technical Solutions Engineer, Database, Google Cloud

Google Cloud Platform is seeking a Technical Solutions Engineer to join their Database team, focusing on supporting customers in their cloud journey. This role combines technical expertise with customer support, requiring strong debugging skills and database knowledge. As part of a global 24/7 support team, you'll troubleshoot complex technical issues, advocate for customer needs, and help improve Google Cloud products.

The position demands expertise in database administration, coding, and system troubleshooting. You'll work with various technologies including SQL/NoSQL databases, cloud services, and programming languages like Java, Python, and Go. The role involves direct interaction with customers and internal teams to resolve technical challenges and enhance product functionality.

This is an excellent opportunity for someone with both technical depth and customer service orientation. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with enterprise-grade solutions and cutting-edge technology. The role offers exposure to diverse technical challenges and the chance to impact Google Cloud's product development.

Key aspects include managing customer issues, implementing investigation tools, acting as a technical consultant, and working with cross-functional teams. The position requires flexibility with work hours due to the global nature of support. Mexican citizenship is required for this role, and all communication must be conducted in English.

This role would be ideal for someone who combines strong technical skills with excellent communication abilities, enjoys problem-solving, and wants to work at the intersection of customer support and technical innovation in cloud computing.