Technical Solutions Engineer, Databases (English, Chinese, Mandarin)

Google Cloud is seeking a Technical Solutions Engineer to join their global support team for database services. This role combines technical expertise with customer service, requiring deep knowledge of database technologies and cloud infrastructure. The position involves working directly with enterprise customers to resolve complex technical issues related to Google Cloud's Native Databases like Cloud Spanner and Cloud Bigtable.

The ideal candidate will have strong debugging and coding skills in languages like Java, Python, or JavaScript, along with extensive experience in SQL database administration and cloud technologies. They must be fluent in English, Chinese, and Mandarin to support regional customers effectively. The role requires excellent troubleshooting abilities and the capacity to work in a dynamic, collaborative environment.

As part of Google Cloud's 24/7 support team, you'll be responsible for ensuring customer success with database implementations, troubleshooting technical issues, and advocating for customer needs. The position involves shift work and may require weekend coverage. You'll work closely with engineering teams to resolve complex technical challenges and contribute to improving Google Cloud's database offerings.

This is an excellent opportunity for someone passionate about databases and cloud technology who wants to work with cutting-edge systems at scale. The role offers the chance to impact Google Cloud's growth while helping customers solve their most critical business problems. You'll be part of a team that supports customers across 200+ countries, making this a truly global role with significant impact potential.