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Technical Solutions Engineer, Infrastructure Compute

Google Cloud Platform helps customers transform their business using cloud technology, focusing on security, reliability, and scalability.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Infrastructure Compute

Google Cloud Platform is seeking a Technical Solutions Engineer to join their Infrastructure Compute team. This role combines technical expertise with customer support, requiring strong programming knowledge and system administration skills. You'll be part of a global team providing 24/7 support to help customers transition to Google Cloud, troubleshooting complex technical issues using debugging, networking, and coding skills.

The position involves working closely with multiple product and engineering teams to improve Google Cloud services and advocate for customer needs. You'll need to develop deep technical knowledge of Google's cloud infrastructure and architecture to effectively diagnose and resolve customer issues. The role requires both technical problem-solving abilities and strong communication skills to work with various stakeholders.

As a Technical Solutions Engineer, you'll have the opportunity to impact Google Cloud's success by understanding and addressing customer challenges. The role offers exposure to cutting-edge cloud technologies and the chance to work with Google's enterprise-grade solutions that serve customers in over 200 countries. This position would be ideal for someone with a strong technical background who enjoys both solving complex problems and working directly with customers.

The role requires availability for non-standard hours and a solid foundation in programming languages, networking, and system administration. You'll be joining a team that's essential to Google Cloud's customer success and technical support infrastructure, making this an excellent opportunity for professional growth in cloud technologies.

Last updated 4 hours ago

Responsibilities For Technical Solutions Engineer, Infrastructure Compute

  • Manage customer problems through effective diagnosis and resolution
  • Develop in-depth understanding of Google's product technology and architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Work with product and engineering teams to improve products
  • Be available for non-standard work hours or shifts

Requirements For Technical Solutions Engineer, Infrastructure Compute

Python
Java
Linux
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience with reading code in one or more core programming or scripting languages
  • 2 years of experience with computer networking and web technologies or system/network administrator level experience

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