Google Cloud Platform is seeking a Technical Solutions Engineer to join their Infrastructure Compute team. This role combines technical expertise with customer support, requiring strong programming knowledge and system administration skills. You'll be part of a global team providing 24/7 support to help customers transition to Google Cloud, troubleshooting complex technical issues using debugging, networking, and coding skills.
The position involves working closely with multiple product and engineering teams to improve Google Cloud services and advocate for customer needs. You'll need to develop deep technical knowledge of Google's cloud infrastructure and architecture to effectively diagnose and resolve customer issues. The role requires both technical problem-solving abilities and strong communication skills to work with various stakeholders.
As a Technical Solutions Engineer, you'll have the opportunity to impact Google Cloud's success by understanding and addressing customer challenges. The role offers exposure to cutting-edge cloud technologies and the chance to work with Google's enterprise-grade solutions that serve customers in over 200 countries. This position would be ideal for someone with a strong technical background who enjoys both solving complex problems and working directly with customers.
The role requires availability for non-standard hours and a solid foundation in programming languages, networking, and system administration. You'll be joining a team that's essential to Google Cloud's customer success and technical support infrastructure, making this an excellent opportunity for professional growth in cloud technologies.