Technical Solutions Engineer, Security, Google Cloud

Google Cloud accelerates organizations' digital transformation by leveraging cutting-edge technology and developer tools.
Security
Mid-Level Software Engineer
In-Person
4+ years of experience
Cybersecurity · Enterprise SaaS

Description For Technical Solutions Engineer, Security, Google Cloud

Google Cloud is seeking a Technical Solutions Engineer specializing in Security to join their team in Warsaw, Poland. This mid-level position requires a blend of technical expertise and customer-facing skills. The ideal candidate will have a strong background in software development, networking, and systems administration, combined with excellent problem-solving and communication abilities.

As a Technical Solutions Engineer, you'll play a crucial role in helping companies, schools, and government organizations transition to Google products. Your responsibilities will include diagnosing and resolving customer issues, designing new tools to improve efficiency, and acting as a subject-matter expert for various stakeholders. You'll work closely with product and engineering teams to enhance Google Cloud offerings and drive production excellence.

Key qualifications include a Bachelor's degree in a relevant field, 4 years of experience in coding (Python or C#), working with RDBMS, triaging SaaS products, and troubleshooting technical issues. You should be comfortable with non-standard working hours when needed.

This role offers an exciting opportunity to work with cutting-edge technology, contribute to Google's growing Cloud business, and help organizations around the world innovate. If you're passionate about technology, customer success, and solving complex problems at scale, this position at Google Cloud could be an excellent fit for your career.

Last updated 24 days ago

Responsibilities For Technical Solutions Engineer, Security, Google Cloud

  • Diagnose and resolve customer problems, design and implement new operations, productivity and investigation tools to increase efficiency for Technical Solutions Engineering
  • Act as a consultant and subject-matter-expert for stakeholders in the engineering, business, and customer organizations to resolve technical deployment issues and improve the product's outlook
  • Obtain and maintain an understanding of Google's product technology and software architectures, build in-product self-service solutions
  • Work with multiple product and engineering teams on understanding ways to improve the product and interact with our Site Reliability Engineering (SRE) teams to drive production excellence
  • Advocate for our customers by representing their issues to Product Management and Software Engineering and develop innovative ways to resolve issues

Requirements For Technical Solutions Engineer, Security, Google Cloud

Python
  • Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience
  • 4 years of experience reading code (Python or C#)
  • 4 years of experience with Relational Database Management Systems (RDBMS)
  • 4 years of experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API's (Chrome devtools, Postman, cUrl, Swagger)
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process)
  • Ability to work non-standard working hours, including weekends, as needed

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