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Technical Solutions Engineer, Security, Google Cloud

Google Cloud helps companies, schools, and government seamlessly make the switch to Google products and provides enterprise-grade solutions leveraging cutting-edge technology.
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud · Cybersecurity

Description For Technical Solutions Engineer, Security, Google Cloud

Google Cloud is seeking a Technical Solutions Engineer to join their Security team, combining technical expertise with customer support excellence. This role bridges the gap between Google's cloud products and enterprise customers, requiring strong problem-solving abilities and technical depth. The position involves diagnosing complex technical issues, implementing solutions, and working closely with various stakeholders including engineering and product teams.

The ideal candidate will have extensive experience with programming (particularly Python), database systems, and cloud technologies. They'll need to understand both technical architecture and customer needs, serving as an advocate for improvements while ensuring customer success. The role requires expertise in troubleshooting SaaS products, working with REST APIs, and understanding web technologies.

This is an excellent opportunity for someone who enjoys both technical challenges and customer interaction. The position offers the chance to work with cutting-edge cloud technology while helping shape product development through customer feedback. The role requires flexibility with working hours and combines elements of software engineering, technical consulting, and customer support.

Working at Google Cloud means being part of a team that helps organizations worldwide digitally transform their businesses. You'll be backed by Google's innovative technology while helping customers solve critical business challenges. The role offers significant growth potential and the chance to impact how global businesses use cloud technology.

Last updated 18 days ago

Responsibilities For Technical Solutions Engineer, Security, Google Cloud

  • Diagnose and resolve customer problems, design and implement new operations tools
  • Act as a consultant and subject-matter-expert for stakeholders
  • Obtain and maintain understanding of Google's product technology and software architectures
  • Work with product and engineering teams to improve products
  • Advocate for customers by representing their issues to Product Management and Software Engineering

Requirements For Technical Solutions Engineer, Security, Google Cloud

Python
Linux
  • Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience
  • 4 years of experience reading code (Python or C#)
  • 4 years of experience with Relational Database Management Systems (RDBMS)
  • 4 years of experience triaging SaaS products and REST APIs
  • 4 years of experience troubleshooting and advocating for customers' needs
  • Ability to work non-standard working hours, including weekends, as needed

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