Solutions Engineer

Grafana Labs provides open-source visualization and observability tools used by millions globally, including major companies for monitoring various systems.
$543,000 - $652,000
Contact Company
5+ years of experience
Enterprise SaaS

Description For Solutions Engineer

Grafana Labs is seeking a Solutions Engineer to join their customer-facing product expert team. As a Solutions Engineer, you'll play a crucial role in enabling Grafana Labs' worldwide growth by educating potential and existing customers, ensuring their success and happiness. You'll share technical and product expertise through demos, hands-on enablement, presentations, technical evaluations, and ongoing interactions.

Key responsibilities include:

  • Partnering with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers
  • Owning technical engagements and helping close complex opportunities
  • Delivering product and technical presentations
  • Communicating effectively with customers and internal teams
  • Driving product conversations based on customer needs and problems
  • Contributing to documentation, blog posts, videos, and other enablement materials

The ideal candidate will have:

  • 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space
  • Strong communication skills for collaborating with remote-first internal teams and worldwide customers
  • A love for solving technical challenges and bringing creative solutions to customers
  • A technical mindset and desire for continuous growth

This role offers the opportunity to make a significant impact in a rapidly growing field, working with cutting-edge observability technologies used by major organizations worldwide. You'll be part of a company that values diversity, equality, and the unique contributions of each team member.

Grafana Labs provides a comprehensive benefits package, including equity and bonus opportunities. Join a team that's revolutionizing the way organizations visualize and monitor their data, from climate change to space exploration!

Last updated 25 days ago

Responsibilities For Solutions Engineer

  • Partner with Sales team to articulate Grafana's value proposition, vision, and strategy
  • Own technical engagements and help close complex opportunities
  • Deliver product and technical presentations
  • Communicate with customers and internal teams to provide feedback
  • Drive product conversations based on customer needs
  • Contribute to documentation, blog posts, videos, and other enablement materials

Requirements For Solutions Engineer

  • Must be located in Brazil
  • 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
  • Strong judgment, collaboration, and leadership skills
  • First-class written and oral communication skills
  • Technical mindset and desire to grow technically

Benefits For Solutions Engineer

Equity
  • Equity
  • Bonus

Interested in this job?

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