Support Engineer II

GSK's Onyx Research Data Tech organization is seeking a Support Engineer II to join their team working on their research data ecosystem. The role is part of GSK's mission to unite science, technology, and talent to get ahead of disease together.

The position involves working with the Onyx platform, which is GSK's comprehensive research data ecosystem designed to accelerate medical discovery through advanced data analysis and AI/ML capabilities. As a Support Engineer II, you'll be a technical expert providing solutions to complex issues, working with cross-functional teams, and serving as a key liaison between customers and product development teams.

The role combines technical troubleshooting, customer service excellence, and continuous learning in a cutting-edge biotech environment. You'll be working with modern technologies including cloud platforms, containerization, and programming languages like Python and Java. The position offers competitive compensation ranging from $98,175 to $163,625, comprehensive benefits, and the opportunity to contribute to meaningful healthcare innovations.

This is an excellent opportunity for a mid-level engineer who enjoys problem-solving, has strong communication skills, and wants to make an impact in healthcare technology. You'll be part of a full-stack organization that includes product leadership, data engineering, infrastructure, DevOps, and AI/ML platforms, all working together to transform how GSK's scientists and engineers work with data.

The role offers growth opportunities through mentoring junior staff, contributing to knowledge bases, and staying current with emerging technologies. You'll be working in a collaborative environment that values continuous learning and innovation, with the broader mission of helping GSK get ahead of disease in more predictive and powerful ways.