Support Engineer II

GSK's Onyx Research Data Tech organization is seeking a Support Engineer II to join their team focused on building and maintaining their research data ecosystem. This role is part of GSK's mission to accelerate medical discovery through advanced data solutions. The position combines technical expertise with customer support, requiring strong problem-solving abilities and excellent communication skills.

The Support Engineer II will be responsible for providing technical solutions to complex issues, working with cross-functional teams, and maintaining product documentation. They will serve as a key liaison between customers and product development teams, while also mentoring junior staff members. The role requires expertise in programming languages like Python, Java, or Scala, along with experience in cloud platforms and container technologies.

This position offers a competitive salary range of $98,175 to $163,625, along with comprehensive benefits including healthcare, retirement plans, and equity opportunities. The role is based in either South San Francisco or Seattle, offering the opportunity to work with cutting-edge technology in the healthcare sector.

The ideal candidate will have 3+ years of relevant experience, strong technical troubleshooting skills, and the ability to work in a fast-paced environment. They should be passionate about technology and healthcare, with a desire to contribute to GSK's mission of getting ahead of disease through innovative solutions.

Working at GSK provides the opportunity to be part of a global organization that values scientific innovation and personal growth. The company offers a collaborative environment where employees can thrive while contributing to meaningful healthcare advancements. This role specifically combines technical expertise with the satisfaction of helping scientists and researchers access and utilize critical data systems effectively.