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ServiceNow - Senior Developer/Administrator

A genomics technology company expanding access to genomic technology to realize health equity globally.
Backend
Senior Software Engineer
In-Person
6+ years of experience
Healthcare · Enterprise SaaS

Description For ServiceNow - Senior Developer/Administrator

Illumina is seeking a Senior ServiceNow Developer/Administrator to join their team in Bengaluru, India. This role focuses on developing and maintaining ServiceNow components, with a special emphasis on ITOM, ITSM, and ITAM. The position requires 6+ years of IT development experience, with at least 4 years specifically as a ServiceNow developer. You'll be working as part of an Agile Scrum development team, building and configuring CMDB, managing Discovery schedules, and ensuring optimal system performance. The role combines technical expertise in ServiceNow with infrastructure knowledge and web technologies. Illumina offers a compelling mission of expanding access to genomic technology and realizing health equity globally. They provide a strong benefits package and promote an inclusive environment with zero-net pay gap. The company's work directly impacts healthcare and human lives through early disease detection and diagnosis. This role offers the opportunity to work on world-changing projects while developing expertise in enterprise service management.

Last updated 6 hours ago

Responsibilities For ServiceNow - Senior Developer/Administrator

  • Develop and maintain technical knowledge in specialized areas
  • Develop ServiceNow components including workflows, audits, business rules, and catalog items
  • Build, configure, and maintain the CMDB
  • Configure Discovery schedules, probes, sensors, patterns, and identification rules
  • Troubleshoot Discovery Errors
  • Monitor and fine tune Discovery and plugins
  • Work with Compute, Server, Cloud and Network teams
  • Perform assessments with Configuration and IT Services teams

Requirements For ServiceNow - Senior Developer/Administrator

JavaScript
Node.js
  • 6+ years IT development experience with 4+ years as ServiceNow developer
  • Deep understanding of ServiceNow mid-server architecture
  • Strong knowledge of IT Infrastructure
  • Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
  • Expertise in Web technologies (XML, HTML, CSS, HTTP)
  • Experience using enterprise tools like Visio, Lucid Chart, Teams, Confluence and Jira
  • Bachelor of Science in Computer Science, Business, or related field preferred
  • Experience with ServiceNow's Common Services Data Model (CSDM) preferred
  • Experience working in regulated environment within global company preferred
  • ServiceNow Admin/CMDB Certifications preferred

Benefits For ServiceNow - Senior Developer/Administrator

Medical Insurance
Dental Insurance
Vision Insurance
  • Equal opportunity employer
  • Zero-net gap in pay regardless of gender, ethnicity, or race
  • Employee Resource Groups (ERG)
  • Career development opportunities

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