Technical Services Engineer- EST Time Zone

Impact.com, the leading partnership management platform, is seeking a Technical Services Engineer to join their team in Cape Town. This role combines technical expertise with customer support, requiring 5+ years of experience in Integration Support, Sales Engineering, or Software Development. The position operates on EST timezone (15:00-23:00 SAST) and involves delivering custom engineering and advanced technical support to customers.

The ideal candidate will be responsible for managing technical support requests, troubleshooting complex issues, and implementing advanced technical integrations. They will work closely with both internal teams and external clients, requiring strong communication skills and technical proficiency in SQL, Python, or PHP. The role demands someone who can think critically, solve problems independently, and adapt quickly to new technologies.

Impact.com offers an attractive benefits package including hybrid work environment, responsible PTO, medical aid, provident fund, and equity through Restricted Stock Units. The company culture emphasizes work-life balance and professional development, with opportunities for training and career advancement. They serve major global brands like Walmart, Uber, Shopify, and L'Oreal, making this an excellent opportunity to work with enterprise-level clients.

The position requires an undergraduate degree in Computer Science or related field, and the ability to work in South Africa. This role is perfect for someone who enjoys solving complex technical challenges while maintaining direct client interaction in a fast-paced, growing technology company.