Senior Cloud Security Engineer

Intercom, a leading AI Customer Service company trusted by nearly 30,000 global businesses, is seeking a Senior Cloud Security Engineer to join their Information Security group. This role offers an exciting opportunity to work on securing AWS environments and protecting critical infrastructure for a rapidly growing tech company.

The position combines deep technical expertise in cloud security with hands-on engineering work, focusing on threat detection, incident response, and security automation. You'll be working with cloud-native security tools, developing detection strategies, and implementing protective controls while collaborating with product engineering teams.

As part of a globally distributed team, you'll have the chance to make a significant impact on Intercom's security posture, protecting their AI-powered customer service platform including their advanced AI agent, Fin. The role offers excellent growth potential within a company that's setting new standards in customer service technology.

The company provides a comprehensive benefits package including equity, health insurance, flexible PTO, and parental leave. Working in a hybrid model from their London office, you'll experience a culture that values autonomy, innovation, and professional growth. This is an ideal opportunity for a security professional looking to work with cutting-edge technology while helping scale a successful SaaS platform.