Senior Frontend Engineer - Messenger

Intercom is an AI-first customer service platform founded in 2011 to change the standard of customer service online.
Frontend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
4+ years of experience
Enterprise SaaS
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Description For Senior Frontend Engineer - Messenger

Intercom is seeking a Senior Frontend Engineer to join their Messenger team. As a product engineer, you'll solve real customer problems through smart application of technical knowledge and tools. You'll primarily focus on building features in the React Messenger front end with a Rails backend, working closely with designers, product managers, mobile engineers, researchers, and data analysts.

Key responsibilities include:

  • Owning problems end-to-end, collaborating with cross-functional teams
  • Writing and shipping high-quality, well-tested React features for the web Messenger
  • Developing technical plans and contributing to React architecture
  • Writing backend software using Ruby
  • Shipping changes to production frequently (including on your first day)
  • Mentoring other engineers and interviewing candidates

Required skills:

  • Experience with a backend programming language
  • Deep knowledge of JavaScript and React
  • Passion for building excellent UX/UI
  • 4+ years of industry experience in software engineering, preferably in SaaS
  • Experience collaborating with product teams and designers

Intercom offers competitive benefits, including:

  • Competitive salary and equity
  • Daily lunch and snacks
  • Regular compensation reviews
  • Pension scheme with up to 4% match
  • Health and dental insurance
  • Flexible paid time off
  • Paid maternity and paternity leave
  • Cycle-to-Work Scheme
  • MacBooks as standard equipment

Intercom has a hybrid working policy, expecting employees to be in the office at least two days per week. They value diversity and maintain a radically open and accepting culture, focusing on their core values and avoiding divisive subjects in the workplace.

Join Intercom to be part of redefining customer service and making internet business personal!

Last updated 7 months ago

Responsibilities For Senior Frontend Engineer - Messenger

  • Own problems end to end, working with design, product, and other engineers to solve customer problems
  • Write and ship high quality, well tested React features for web Messenger
  • Develop technical plans and contribute to React architecture
  • Write backend software using Ruby
  • Ship changes to production frequently
  • Mentor other engineers and interview candidates

Requirements For Senior Frontend Engineer - Messenger

React
Ruby
JavaScript
  • Experience with a backend programming language
  • Deep knowledge of JavaScript and React
  • Passion for building and shipping excellent UX/UI
  • 4+ years of industry experience in a software engineering role, preferably building a SaaS product
  • Experience collaborating directly with product teams and designers
  • Proven track record of delivering value to customers or users

Benefits For Senior Frontend Engineer - Messenger

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
Parental Leave
  • Competitive salary and equity in a fast-growing start-up
  • Daily lunch and snacks
  • Regular compensation reviews
  • Pension scheme & match up to 4%
  • Life assurance, comprehensive health and dental insurance
  • Flexible paid time off policy
  • Paid maternity leave and 6 weeks paternity leave
  • Cycle-to-Work Scheme with secure bike storage
  • MacBooks as standard equipment

Interested in this job?