Staff Product Manager, Digital Experiences - Community

Global financial technology platform powering TurboTax, Credit Karma, QuickBooks, and Mailchimp, serving approximately 100 million customers worldwide.
$161,500 - $239,500
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Finance · AI · Enterprise SaaS

Description For Staff Product Manager, Digital Experiences - Community

Join Intuit, a leading financial technology platform powering prosperity through innovative solutions like TurboTax, Credit Karma, QuickBooks, and Mailchimp. As a Staff Product Manager in the Digital Experiences team, you'll lead the Community platform and AI-driven user experiences, working across core product, customer experience, and platform capability teams. This role combines artificial intelligence, customer empathy, and data-driven decision-making to create impactful digital-first capabilities. You'll be responsible for growing a robust community platform that accelerates customer success, working with cross-functional teams to deliver personalized, contextually relevant experiences. The position offers competitive compensation, including base pay, bonuses, and equity rewards, reflecting Intuit's commitment to pay equity and performance-based rewards. This is an opportunity to shape the future of financial technology while working with cutting-edge AI technologies and serving millions of entrepreneurs and small businesses worldwide. The role requires a blend of technical expertise, strategic thinking, and strong leadership skills to drive innovation in customer experience and platform development.

Last updated 19 days ago

Responsibilities For Staff Product Manager, Digital Experiences - Community

  • Define and deliver on durable requirements for building Generative AI-driven user experiences
  • Work with content, conversational AI, and digital delivery teams on scaling best practices
  • Partner with Product Managers to understand requirements and priorities
  • Take a data-driven approach in defining success metrics and prioritizing requirements
  • Drive execution and delivery by managing dependencies across teams
  • Create momentum with entrepreneurial grit and bias for action
  • Drive product roadmaps using customer research and data backed insights
  • Run experiments and interpret data to fail fast and learn fast
  • Share domain knowledge and mentor others

Requirements For Staff Product Manager, Digital Experiences - Community

  • 5+ years designing and delivering platform products in Product Management
  • Experience in developing personalized, contextually relevant experiences
  • Experience with AI and data-driven improvements
  • Strong project management skills
  • Experience with Agile development methodologies
  • Excellent collaboration and communication skills
  • Undergraduate degree in computer science, engineering, math, or related technical discipline
  • Track record of working closely with customers and partners
  • Experience in managing end-to-end product lifecycle
  • Proven experience with multi-quarter roadmap execution

Benefits For Staff Product Manager, Digital Experiences - Community

Equity
  • Competitive base pay
  • Cash bonus
  • Equity rewards
  • Benefits package

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