Senior Lead Site Reliability Engineer

JPMorgan Chase is seeking a Senior Lead Site Reliability Engineer to join their Consumer & Community Banking division. This is an opportunity to elevate your engineering career by working with exceptionally talented professionals in site reliability engineering.

As a Principal SRE, you'll work with stakeholders to define non-functional requirements and availability targets for services across application and product lines. You'll ensure these requirements are incorporated into product design and testing phases, implement effective service level indicators to measure customer experience, and establish service level objectives with stakeholders.

The role combines technical leadership with hands-on engineering work. You'll create high-quality designs and roadmaps while mentoring other engineers. The position requires expertise in site reliability principles, observability tools (Grafana, Dynatrace, Prometheus), and cloud technologies (AWS, Kubernetes). You'll be responsible for evolving critical components and providing solutions that support the firm's growth.

JPMorgan Chase offers a dynamic environment within their Consumer & Community Banking division, which leads in credit card sales, deposit growth, and digital solutions while maintaining top customer satisfaction. You'll be part of a team that serves Chase customers through various financial services including personal banking, credit cards, mortgages, and more.

The ideal candidate brings 7+ years of experience, including 2+ years leading technologists, along with deep knowledge of site reliability engineering practices and modern observability tools. This role offers the opportunity to make significant contributions to JPMorgan Chase's site reliability community while working on mission-critical financial systems.

Join a global financial leader with over 200 years of history, known for innovative solutions and commitment to diversity and inclusion. This role provides the chance to work on large-scale systems while shaping the future of financial technology infrastructure.