Software Engineer, Full Stack - Back End (Senior Level)

Kustomer, a leading conversational CRM platform, is seeking a Senior Full Stack Engineer with a focus on backend development. This role is part of an innovative team building sophisticated customer experience solutions used by major brands like Abercrombie, Skims, and Sweetgreen.

The position offers an exciting opportunity to work with modern technologies including Node.js, MongoDB, and React, while developing scalable solutions that handle high volumes of data. As a senior engineer, you'll be instrumental in designing and implementing robust backend systems while collaborating on frontend interfaces.

The ideal candidate brings 6+ years of software development experience and strong expertise in server-side development. You'll be working in a collaborative environment, participating in code reviews, mentoring junior developers, and contributing to architectural decisions. The role requires strong problem-solving abilities and experience with cloud platforms, particularly AWS.

Kustomer offers an attractive compensation package ranging from $130,000 to $175,000, plus equity and comprehensive benefits. The company maintains a hybrid work environment with a strong presence in NYC, fostering both flexibility and team collaboration. Having raised over $200M in funding and recently becoming independent with $60M additional investment, Kustomer is positioned for continued growth and innovation.

The role provides an opportunity to work on meaningful projects that directly impact customer service experiences for major brands. You'll be part of a passionate team that values continuous learning, collaboration, and technical excellence. The company's culture emphasizes work-life balance, professional development, and inclusive teamwork, making it an ideal environment for experienced engineers looking to make a significant impact in the CRM space.