Software Engineer, Full Stack (Platform Engineering)

Kustomer, a leading conversational CRM platform, is seeking a Full Stack Engineer with a focus on backend/platform development to enhance their platform's extensibility. Founded in 2015 and having raised over $200M in funding, Kustomer serves major brands like Abercrombie, Skims, and Sweetgreen. The role combines backend systems work with frontend collaboration, utilizing technologies like Node.js, MongoDB, and React.

The position requires 7+ years of experience and emphasizes both technical expertise and leadership qualities. You'll be responsible for designing and developing scalable applications, managing high-volume data systems, and working with cross-functional teams. The role involves significant backend development, API creation, and system optimization, while also requiring frontend development capabilities.

This is a remote position offering comprehensive benefits including 100% healthcare coverage, 401K, and stock options. The company culture emphasizes collaboration, continuous learning, and innovation. Kustomer maintains a strong NYC presence while embracing remote work across the US and UK.

The ideal candidate will have extensive experience with modern server-side languages, NoSQL databases, and cloud platforms. They should be capable of mentoring others, leading complex projects, and maintaining high code quality standards. The role offers an opportunity to work on cutting-edge technology while solving complex challenges in customer experience management.