Servicenow developer- FSM, CSM

Kyndryl is seeking a Senior ServiceNow Developer specializing in FSM (Field Service Management) and CSM (Customer Service Management). This role combines technical expertise with customer service excellence, requiring 8+ years of ServiceNow development experience. The position involves developing and implementing complex ServiceNow solutions, managing workflows, and ensuring seamless integration across systems.

As a ServiceNow developer, you'll be responsible for creating and maintaining various modules, writing JavaScript code, and implementing customer service best practices. The role requires strong technical skills in ServiceNow platform, particularly in FSM and CSM modules, along with the ability to understand and improve customer journeys.

Kyndryl offers a comprehensive career growth path, with opportunities to advance to positions like Principal Engineer or Vice President of Software. The company provides extensive learning resources, including certifications from Microsoft, Google, Amazon, and Skillsoft. They emphasize diversity and inclusion, maintaining a workplace where employees can bring their whole selves to work.

The position offers hybrid work arrangements across multiple locations in India, including major tech hubs like Bangalore, Hyderabad, and Mumbai. This role is ideal for experienced ServiceNow developers who are passionate about solving complex problems and delivering value to customers through innovative software solutions.