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ServiceNow ITSM Catalog Developer

Kyndryl designs, builds, manages and modernizes mission-critical technology systems that the world depends on every day.
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For ServiceNow ITSM Catalog Developer

Kyndryl is seeking a ServiceNow ITSM Catalog Developer to join their Software Engineering – Development team. This role offers an exciting opportunity to work on mission-critical technology systems, designing and implementing cutting-edge software solutions. The ideal candidate will have 6+ years of experience with JavaScript, ServiceNow Scripting, and related technologies.

As a ServiceNow Developer, you'll be responsible for creating and maintaining ServiceNow objects, implementing business rules, developing client scripts, and ensuring high-quality software delivery. The role requires strong knowledge of ITSM modules, Service Catalog design, and the ITIL Framework. You'll work in a fast-paced environment where your contributions will directly impact customer success.

Kyndryl offers comprehensive professional development opportunities, including access to certifications from leading technology providers like Microsoft, Google, and Amazon. The company promotes a culture of diversity and inclusion, welcoming people of all backgrounds and experiences. Career growth paths can lead to positions such as Principal Engineer or Vice President of Software.

The position is hybrid, offering flexibility while maintaining collaborative opportunities across multiple locations in India. You'll be part of a global team that designs, builds, and modernizes critical technology systems. The role combines technical expertise with business acumen, requiring both strong programming skills and an understanding of customer needs.

If you're passionate about solving complex problems, have extensive ServiceNow platform experience, and thrive in a collaborative environment, this role offers an excellent opportunity to advance your career while making a significant impact in enterprise technology solutions.

Last updated 10 days ago

Responsibilities For ServiceNow ITSM Catalog Developer

  • Design, develop, and implement software solutions
  • Implement identified components using design documentation
  • Document and unit-test components
  • Architect solutions and build CI/CD pipelines
  • Provide work estimates for development tasks
  • Guide features and functional objectives
  • Ensure software quality through testing

Requirements For ServiceNow ITSM Catalog Developer

JavaScript
  • 6+ years of experience with JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API
  • Experience with ServiceNow objects, tables, business rules, client scripts, UI actions
  • Experience with software development methodologies (Agile or Waterfall)
  • Knowledge of Service Catalog design, Flow Designer, ITSM modules
  • Understanding of ITIL Framework
  • Excellent analytical and problem-solving skills
  • Knowledge of ServiceNow data model, ACLs, and performance best practices

Benefits For ServiceNow ITSM Catalog Developer

Education Budget
  • Learning and certification programs including Microsoft, Google, Amazon, Skillsoft
  • Volunteering and giving platform
  • Career growth opportunities
  • Professional development support

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