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Servicenow ITSM developer - CMDB

Kyndryl designs, builds, manages and modernizes mission-critical technology systems that the world depends on every day.
Backend
Senior Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Servicenow ITSM developer - CMDB

Kyndryl is seeking a Senior ServiceNow ITSM Developer specializing in CMDB to join their team. This role combines technical expertise with business process implementation, requiring 8+ years of hands-on ServiceNow development experience. The position involves designing and implementing integrations between CMDB, Service Catalog, and third-party systems, while maintaining data accuracy and system performance.

The ideal candidate will possess ServiceNow certifications (CSA and CAD) and demonstrate strong proficiency in JavaScript, Glide API, and Flow Designer scripting. Deep knowledge of ITSM processes and extensive experience with CMDB and Common Service Data Model (CSDM) are essential. The role requires expertise in Transform Maps, IRE rules, and API integrations using REST and SOAP.

At Kyndryl, you'll be part of a company that designs and manages mission-critical technology systems globally. The position offers significant growth opportunities, including comprehensive training programs and certification paths across major platforms. You'll work with diverse Fortune 100 clients across various industries, from banking to retail, allowing you to either broaden your expertise or specialize in specific sectors.

The company culture emphasizes diversity, inclusion, and personal growth, with access to state-of-the-art resources and the ability to innovate daily. Benefits include extensive learning programs, certifications from providers like Microsoft, Google, and Amazon, and opportunities to participate in community service through their volunteering platform.

This hybrid role is based across multiple locations in India, including Bangalore, Chennai, and Pune, offering flexibility while maintaining collaborative work opportunities. If you're passionate about solving complex problems, thrive in a fast-paced environment, and want to be part of a team that values continuous learning and innovation, this role at Kyndryl could be your next career step.

Last updated a day ago

Responsibilities For Servicenow ITSM developer - CMDB

  • Design and implement integrations between CMDB, Service Catalog, and third-party systems
  • Implement and maintain data validation, normalization, and reconciliation rules for CMDB accuracy
  • Troubleshoot integration issues and ensure performance, scalability, and security
  • Develop ServiceNow Solutions in the ITSM
  • Write clean, efficient, and maintainable code
  • Document code and application functionality
  • Create and update CMDB catalog items, forms, and views
  • Establish and maintain data integrations

Requirements For Servicenow ITSM developer - CMDB

JavaScript
  • 8+ years hands on experience in ServiceNow development
  • ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)
  • Expertise in creating and maintaining ServiceNow objects
  • Strong command of JavaScript, Glide API, and Flow Designer scripting
  • In-depth knowledge of IT Service Management (ITSM) processes
  • Extensive hands-on experience with CMDB and CSDM
  • Experience in designing and maintaining Transform Maps and IRE rules
  • Strong experience in API integrations using REST, SOAP, and scripted APIs
  • Proficient in Integration Hub, JDBC, LDAP, and MID Server-based integrations

Benefits For Servicenow ITSM developer - CMDB

Education Budget
  • Training and upskilling programs
  • Certification opportunities
  • Employee learning programs
  • Volunteering and giving platform
  • Career growth opportunities

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