Senior Product Manager, AI CRM
Description For Senior Product Manager, AI CRM
Lightci, a full-service engineering and talent solution, is seeking a Senior Product Manager to lead their AI CRM project. This remote position offers an exciting opportunity to drive innovation at the intersection of artificial intelligence and sales. The ideal candidate will have at least 5 years of experience in product management, specifically with AI-driven projects and CRM systems.
Key responsibilities include defining and executing the product roadmap for AI-driven solutions, collaborating with cross-functional teams, conducting market research, and staying abreast of industry trends. The role requires a strong understanding of AI technologies, excellent analytical and communication skills, and the ability to thrive in a fast-paced environment.
Lightci offers an attractive package of benefits, including fully remote work, flexible hours, competitive compensation, and unlimited vacation. The company is committed to fostering a diverse, equitable, and inclusive workplace, welcoming applicants from all backgrounds.
This position is perfect for a seasoned product manager looking to make a significant impact in the AI and CRM space while enjoying the flexibility of remote work and the support of a forward-thinking company. Join Lightci to shape the future of AI-driven products and services in a dynamic, innovative environment.
Responsibilities For Senior Product Manager, AI CRM
- Define and execute the product roadmap for AI-driven solutions, leveraging cutting-edge technology to address customer needs and market demands.
- Collaborate closely with cross-functional teams to conceptualize, develop, and launch AI-powered features and services that enhance the customer experience and drive business growth.
- Conduct market research and competitive analysis to identify opportunities for AI integration, product differentiation, and market expansion.
- Partner with engineering, data science, and AI research teams to prioritize features, experiments, and enhancements based on customer feedback and strategic objectives.
- Monitor key performance metrics and user feedback to measure the success of AI initiatives, iterate on improvements, and drive continuous innovation.
- Stay abreast of industry trends, emerging technologies, and regulatory developments in AI, providing thought leadership and strategic guidance to the organization.
Requirements For Senior Product Manager, AI CRM
- Minimum of 5 years of experience in product management (AI-driven projects).
- Experience working on CRM projects (AI for CRMs is ideal).
- Hands-on experience in steering products from initial conception to version 1.0.
- Proven track record of leading cross-functional teams in Agile environments, delivering complex AI projects on time and within budget.
- A strong understanding of technologies used in AI.
- Strong analytical, problem-solving, and decision-making skills, with a data-driven approach to product development and optimization.
- Excellent communication and stakeholder management skills, with the ability to influence and align diverse teams towards common goals.
- Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.
Benefits For Senior Product Manager, AI CRM
- 100% fully remote work (anywhere in North America)
- Flexible hours
- Competitive compensation package
- Bonus or commission [depending on your role]
- Excellent benefits package
- Generous RRSP [or] 401k matching program
- Unlimited vacation
- Quarterly/Yearly team 'offsite' events
