Senior Technical Services Manager

LinkedIn is seeking a Senior Technical Services Manager to join our Product Quality organization in a hybrid role based in Sunnyvale, Omaha, or New York. This position represents a unique opportunity to impact product quality at the world's largest professional network.

As a Sr. Technical Services Manager, you'll be responsible for ensuring the highest level of product health and quality for LinkedIn's members and customers. You'll leverage advanced technical and analytical skills to monitor, diagnose, and resolve complex product issues while working closely with Engineering and Product Management teams.

The role requires a blend of technical expertise, leadership skills, and strategic thinking. You'll own product health for large product areas, lead cross-team initiatives, and drive continuous improvement through data-driven decision making. Key responsibilities include developing strategic roadmaps for issue prevention, analyzing quality metrics, managing escalations, and ensuring support readiness for new product launches.

You'll need 8+ years of relevant experience, strong technical background including SQL and Unix skills, and excellent communication abilities to work with both technical and non-technical stakeholders. The position offers competitive compensation ($127,000-$207,000), equity, and comprehensive benefits.

This is an excellent opportunity for a technical leader who wants to make a significant impact on product quality while working with cutting-edge technologies at scale. You'll be part of LinkedIn's mission to create economic opportunity for every member of the global workforce, while enjoying a culture built on trust, care, inclusion, and fun.

The hybrid work arrangement offers flexibility while maintaining strong team collaboration and culture. You'll have the chance to work with diverse, talented teams and influence product quality strategies that affect millions of users worldwide.