Principal Software Engineer, SRE (Mailchimp)

Mailchimp, a leading marketing platform under Intuit, is seeking a Principal Software Engineer specialized in Site Reliability Engineering (SRE). This role is crucial for maintaining and enhancing the reliability, scalability, and performance of their applications used by millions of customers worldwide. The position offers a hybrid work environment, requiring presence in either Atlanta or New York offices at least two days per week.

The ideal candidate will bring deep technical expertise in high-scale, highly available systems, with a proven track record of implementing operational excellence. They will lead cultural change across the organization while maintaining hands-on involvement in critical areas. The role combines technical leadership with practical engineering, requiring expertise in cloud platforms, containerization, monitoring tools, and infrastructure as code.

Working at Mailchimp means joining Intuit's global financial technology platform, which serves approximately 100 million customers worldwide through products like TurboTax, Credit Karma, and QuickBooks. The company offers competitive compensation, including base pay ranging from $245,500 to $332,500, plus bonus potential, equity rewards, and comprehensive benefits.

This position is perfect for experienced technologists who are passionate about building reliable, scalable systems and can effectively lead cross-functional teams while staying technically hands-on. The role requires a unique blend of technical expertise, leadership skills, and a strategic mindset to drive system-wide reliability improvements and operational excellence.