Customer Solutions Engineer
Description For Customer Solutions Engineer
Marshalls PLC, established in 1890, is a leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. They are seeking a Customer Solutions Engineer to join their specialist Design and Engineering Team. This role combines technical expertise with customer-facing responsibilities, focusing on providing engineering and design solutions in Pavement Engineering. The position offers a unique blend of technical design and relationship management, working with various stakeholders including landscape architects, consultant engineers, and local authorities. The role involves creating technical proposals, delivering CPD presentations, and supporting product innovation. The successful candidate will work remotely, covering the South of England, with comprehensive benefits including a company car, flexible hours, and extensive healthcare coverage. Marshalls has a strong commitment to sustainability and creating better places for everyone, demonstrated through their work on prestigious projects like Trafalgar Square and Battersea Power Station. The company operates through three divisions: Landscape Products, Building Products, and Roofing Products, offering a stable and growth-oriented environment for career development.
Responsibilities For Customer Solutions Engineer
- Providing engineering and design solutions within Pavement Engineering
- Working with external sales teams as technical design advisor
- Delivering technical information to customers and stakeholders
- Creating technical proposals
- Building and delivering engineering-focused CPD presentations
- Supporting resolution of on-site issues
- Supporting development of new products, systems and design methodology
- Building network of contacts within engineering community
Requirements For Customer Solutions Engineer
- Experience of working in a Technical Sales role, ideally in a similar industry
- A proven interest in engineering and design with a natural curiosity
- The ability to manage your own time and priorities efficiently and proactively
- A Civil Engineering related degree or working towards a relevant professional qualification
- Understanding of construction standards (DMRB, specification for highway works, BS 7533 Design Standards, SuDS design manuals)
- A full driving license and ability to travel throughout the South of England
- Strong communication and relationship building skills
Benefits For Customer Solutions Engineer
- Company Car
- 34 days annual leave (inclusive of bank holidays)
- 37.5 flexible hours per week
- Health care cash plan
- Enhanced Maternity, Paternity, and Adoption pay and leave
- Training and development opportunities
- 5% employer-matched pension scheme
- EE mobile phone discount
- Cycle to work scheme
- Employee discount on Marshalls products
- Retailer discounts
- Wellbeing Centre
- Share purchase scheme
- Life assurance
