Business Support Engineer

Meta is seeking a Business Support Engineer to play a crucial role in their business AI platform transformation. This position sits at the intersection of AI technology and business partner support, requiring both technical expertise and customer service skills. The role involves working with Meta's cutting-edge AI products, including Llama and other Large Language Models, while providing technical support to business partners globally.

The position demands a unique blend of AI engineering capabilities and support engineering skills. You'll be responsible for implementing and maintaining AI solutions, troubleshooting large-scale distributed systems, and ensuring high availability of partner integrations. The role requires hands-on experience with machine learning, particularly in working with LLMs, and strong technical skills in Python, PHP/Hack, and JavaScript/React development.

As a Business Support Engineer, you'll be part of Meta's ambitious transformation in AI technology, working directly with business partners to integrate AI solutions into their operations. You'll need to balance technical depth with customer service excellence, as you'll be responsible for both building solutions and supporting partners in their implementation.

The role offers competitive compensation ($109,000-$165,000/year plus bonus and equity) and the opportunity to work with cutting-edge AI technology at one of the world's leading tech companies. You'll be part of a team that's shaping the future of business AI applications while ensuring partners receive excellent technical support and guidance.

This position requires 5+ years of software engineering experience and 3+ years in AI-related fields, making it ideal for experienced engineers who want to combine technical expertise with business impact. You'll need to be comfortable with on-call rotations and have excellent communication skills to work with both technical and business stakeholders.