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Customer Engineer II

Global technology company leading in cloud computing, software, and hardware solutions
Data
Senior Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS · Cloud
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Description For Customer Engineer II

Microsoft's Azure Customer Experience (CXP) team is seeking a Customer Engineer II to join their dynamic cloud engineering division. This role combines data engineering expertise with customer advocacy, focusing on Azure's expanding suite of services. The position requires 8-10 years of experience, with 3-4 years specifically in Azure Data Engineering. You'll work at the intersection of technical community support and product development, using tools like Azure Data Factory, Synapse Analytics, and Databricks to create solutions and drive improvements.

The role offers a unique opportunity to influence Azure's development directly while working with a diverse set of technologies and stakeholders. As a Customer Engineer, you'll engage with the developer community, contribute to Azure SDK repositories, and build data analysis tools to improve service delivery. The position combines hands-on technical work with community engagement, requiring both strong engineering skills and excellent communication abilities.

Working in a hybrid environment from Hyderabad, you'll be part of Microsoft's larger mission to transform business through cloud technology. The role offers comprehensive benefits, including healthcare, educational resources, and work-life balance provisions. This position is ideal for experienced data engineers who are passionate about customer success and want to impact Azure's future direction while working with cutting-edge cloud technologies.

Last updated 19 days ago

Responsibilities For Customer Engineer II

  • Engage with Azure developers and IT professionals in Azure communities
  • Submit pull requests to fix bugs and implement new features on Azure SDK repos
  • Build prototype tools and models to analyze community data
  • Act as customer advocate and report areas for improvement
  • Build and update Azure product documentation
  • Collaborate with Engineering teams on customer-impacting issues
  • Create and optimize solutions using Azure Data Engineering tools
  • Implement automation initiatives to improve efficiency
  • Mentor peers and contractors in technical areas
  • Analyze community data to derive actionable insights

Requirements For Customer Engineer II

Python
  • 8-10+ years overall experience with 3-4+ years in Azure Data Engineering
  • Intermediate or above experience with Azure Data Factory
  • Intermediate or above experience with Azure Synapse Analytics
  • Intermediate or above experience with Azure Databricks
  • Beginner to Intermediate knowledge of Azure Event Hub
  • Beginner to Intermediate knowledge of Azure Purview
  • Intermediate or above ETL experience
  • Intermediate or above SQL skills
  • Intermediate or above PySpark skills
  • Strong problem-solving and debugging skills
  • Excellent communication and technical writing skills
  • Strong multi-tasking abilities and self-starter attitude

Benefits For Customer Engineer II

Medical Insurance
Education Budget
Parental Leave
Mental Health Assistance
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Interested in this job?