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Customer Solutions Architect

Global technology company empowering people and organizations to achieve more through innovative software and services.
Milwaukee, WI, USA
$117,200 - $229,200
Machine Learning
Staff Software Engineer
Hybrid
5,000+ Employees
4+ years of experience
AI · Enterprise SaaS
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Description For Customer Solutions Architect

Microsoft is seeking a Customer Solutions Architect for their AI Co-Innovation laboratories, focusing on artificial intelligence and machine learning solutions. Based in Milwaukee, this role combines technical expertise with customer engagement to drive AI adoption in manufacturing. The position requires deep knowledge of ML/AI development, cloud architectures, and foundation models, with responsibilities spanning from solution architecture to hands-on development. Working at Microsoft's Wisconsin AI Co-Innovation Lab, you'll collaborate with partners and manufacturers to prototype and implement advanced AI technologies. The role offers competitive compensation ($117,200 - $229,200), comprehensive benefits, and the opportunity to work in a hybrid environment with up to 50% remote work. This position is perfect for experienced professionals passionate about AI innovation and customer success, offering the chance to shape the future of manufacturing through artificial intelligence.

Last updated 2 months ago

Responsibilities For Customer Solutions Architect

  • Design and develop scalable, reliable, cloud-native AI/ML products
  • Perform hypothesis testing, statistical & stochastic modeling, analysis & insights
  • Apply best practices of cloud-native AI/ML model development
  • Write performance & cost-efficient modular code
  • Communicate effectively with stakeholders
  • Provide technical guidance and mentorship
  • Develop Proof of Concepts with emerging technologies in AI and ML

Requirements For Customer Solutions Architect

Python
  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience
  • 2+ years of customer-facing experience
  • 4+ years of experience designing and developing AI solutions in cloud environments
  • Experience with ML/Data Science frameworks (scikit-learn, PyTorch, NumPy, Pandas, OpenCV, Keras, TensorFlow)
  • Experience with Natural Language Processing, Foundation Models (LLM, SLM), Vector Databases
  • Experience developing solutions in Azure ML, Azure AI Platform, Databricks

Benefits For Customer Solutions Architect

Medical Insurance
Parental Leave
Education Budget
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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