Principal Software Engineer

As a Principal Software Engineer on the Microsoft Dynamics Customer Experience Applications team, you will work with senior business and technology leaders as well as internal business users and partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs.

The Customer Experience Applications Team delivers Dynamics 365 Customer Service Omnichannel that lets our customers run highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365, and several other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.

You will design and implement features across the Dynamics 365 portfolio, ensuring they meet enterprise quality standards and cloud-scale requirements. Your responsibilities include:

• Design, implement, test, deploy, maintain, and improve our software components and services.
• Lead initiatives to deliver complex features, improve product quality, and transform team operations.
• Introduce state-of-the-art technologies and own quality and DevOps for code.
• Conduct code reviews and collaborate with Product Managers, Architects, and UX Designers on new features.
• Develop customer-focused software that optimizes business processes.
• Identify and implement tools to improve team quality and productivity.
• Mentor team members in their growth and development.

This role offers the opportunity to work on cutting-edge technologies and contribute to highly scalable, enterprise-level solutions. Join Microsoft to shape the future of customer experience applications and make a significant impact in the field of cloud-based services.