Sales Excellence Manager- Small, Medium Business
Description For Sales Excellence Manager- Small, Medium Business
In our Small, Medium, Corporate (SMC) organization, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) organization is on pace to be Microsoft's next $100 billion-dollar business.
The Sales Excellence Manager- Small, Medium Business covering the Small, Medium, Corporate Business in the Americas region is a strategic role that enables and drives consistent Sales Excellence practices to achieve cloud transformation and growth objectives. As a trusted advisor to the Customer Success Leadership team, the focus of the Senior Sales Excellence Manager's role is to be a driver of sales discipline and execution excellence, as well as a sales coach, accelerating business growth by translating insights into actions.
Key responsibilities include:
- Business Partnership and Support: Advising on segment strategy, quota setting, and sales operations.
- Supporting Executive Capacity: Assisting segment leaders in various aspects of business management.
- Driving Sales Process Discipline: Instilling excellence in execution and pipeline health.
- Sales Coaching for Growth and Transformation: Improving awareness of corporate programs and enhancing seller capabilities.
The ideal candidate will have:
- 8+ years of experience in sales, sales operations, or related fields.
- 5+ years of experience using data to drive business outcomes.
- 5+ years of experience managing relationships with stakeholders and customers.
- Strong project management and presentation skills.
- Ability to motivate and lead cross-functional teams.
Microsoft offers a comprehensive benefits package, including industry-leading healthcare, educational resources, savings and investments, parental leave, and generous time off. The company is committed to fostering a diverse and inclusive work environment.
Responsibilities For Sales Excellence Manager- Small, Medium Business
- Advise on segment strategy, territory planning, and quota setting
- Maintain and define a predictable rhythm of connection (RoC)
- Orchestrate Account/Portfolio Partner Business Plan
- Drive sales growth through account or business planning
- Support segment leader capacity as a senior leader
- Instill sales process discipline and excellence in execution
- Contribute to analytics on key revenue drivers
- Improve awareness of Corporate or TimeZone programs among sales teams
- Coach sales teams on executing key priorities
Requirements For Sales Excellence Manager- Small, Medium Business
- 8+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or related field
- 5+ years of experience using data to drive business outcomes or inform business decisions
- 5+ years of experience managing relationships with stakeholders, clients, and/or customers
- Bachelor's Degree or relevant work experience
- 3+ years managing projects, including planning, managing timelines, and tracking progress
- 4+ years presentation experience with a focus on storytelling and persuasion
- Ability to function effectively in a matrixed work environment
Benefits For Sales Excellence Manager- Small, Medium Business
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
