Senior Supplier Quality Manager

In this role, Senior Supplier Quality Manager will be responsible for Vietnam & Thailand supplier quality management and drive supply base towards Best-in-Class Manufacturing practices with high quality products. This role will have opportunity to interact with all Microsoft cutting edge Surface products lines and XBOX.

To be successful in this position, the individual is expected to manage contract manufacturer quality KPIs and work collaboratively with In-region peer groups across the organization, which include but are not limited to Quality, Manufacturing, Sourcing and Supplier Quality Engineering team. Ability to communicate status with supplier management team, peers, clients and other stakeholders is essential. Drive quickly and resolve issues that impede business progress.

Key Responsibilities:

• Develop and maintain supplier quality agreements and performance metrics.
• Collaborate with cross-functional teams and leverage suppliers to implement corrective actions for quality-related issues.
• Monitor supplier progress, conduct audits and provide regular status reports of supplier performance.
• Orchestrate and leverage suppliers to investigate and resolve complaints regarding component quality issues.
• Develop and conduct supplier quality training for internal departments and external suppliers.
• Drive clear and accurate communications and recommendations to peers and senior management by distilling complex technical challenges, outlining options, and providing supporting data.

Required Qualifications:

• Bachelor's Degree in manufacturing, material, mechanical, electrical, or industrial engineering, or related field AND 5+ years experience in a manufacturing environment/repair
• Experience directly managing and leveraging suppliers in component quality management including operation, engineering, quality and compliance
• Knowledge of quality control techniques, statistics, and methodologies
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work effectively with cross-functional teams and suppliers
• Strong attention to detail and the ability to work independently

Microsoft's mission is to empower every person and organization on the planet to achieve more. We embrace a growth mindset, innovate to empower others, and collaborate to realize goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.