Service Engineer II - CTJ - Poly

Microsoft's E+P team is seeking a Service Engineer II to join their cloud services division, focusing on critical government cloud service offerings. This role combines front-line support with innovative solution development, requiring both technical expertise and crisis management skills. The position involves working with Microsoft's largest enterprise and government customers, ensuring the highest standards of feature quality, security, reliability, and performance.

The role demands a unique blend of technical knowledge and communication skills, as you'll be responsible for managing critical problems and developing mitigation strategies. You'll work in a collaborative environment where your contributions directly impact millions of end users. The position requires an active Top Secret clearance and involves working with highly secure environments.

As a Service Engineer II, you'll be part of Microsoft's cloud-first strategy, working on communication and collaboration solutions for enterprise customers. The role offers competitive compensation ($98,300 - $193,200), comprehensive benefits, and hybrid work arrangements with up to 50% work from home flexibility. This is an excellent opportunity for someone with cloud computing experience who wants to work on large-scale systems while maintaining high security standards.

The ideal candidate will have at least 2 years of technical experience, strong programming skills, and experience with cloud technologies. You'll be joining a company with a strong culture of innovation, inclusion, and professional growth, working on solutions that have global impact. The role offers a perfect balance of technical challenges and professional development opportunities in one of the world's leading technology companies.